Tips on Trusting Payment Sites
When choosing an Internet Payment Provider it is important to look for specific information about the company. Your Internet business will depend on the service and reliability they provide so it’s worth taking the time to find out about them. Below are some areas that you should look at when choosing a provider.
Does the payment provider give details of the address and contact numbers for their offices?
Would you enter into a contract with a business unless you know where their offices are located?
Details of our offices and where they are located are clearly available on our site. Click Here to view the details of our offices.
Are you able to find out who is behind the company?
You should always check out who are the key people within an organisation. Especially when it comes to credit card processing on the Internet, you must ensure the competencies and integrity of those you entrust with your credit card processing.
Does the payment provider observe strict compliance with the security requirements of the credit card companies?
The Credit Card Companies have introduced security programmes to ensure that organisations processing credit card transactions meet the highest standards.
YESpayments.com has been independently assessed and confirmed as meeting the requirements of PCI DSS (Payment Card Industry Data Security Standard). For details on PCI DSS, please click here.
Does the payment provider comply with the restrictions of "cross border transactions"?
Internet Payment Providers are only allowed to process credit card transactions for businesses that are located in the same country/region they are located in. e.g a payment provider in the United States must not provider payment processing for a business operating in the Philippines.
Currently we only accept business from merchants that are located in Hong Kong or The Philippines. We are expanding and will post details on our website as we are able to accept merchants from other countries.
Do they have existing merchants they allow you to contact?
The best way to find out about the level of service a business provides is to talk to their existing customers.
On our homepage we highlight an existing client each month and are happy to supply you with our Public Client List on request.
What level of support do they provide?
When using a payment provider you rely heavily on the feedback and support your provider gives you. When selecting a payment provider you should ensure that their customer support is proactive and helps you and your customers deal with any queries you may have.
YESpayments™ is continually praised by our merchants and cardholders for the level of assistance we provide. We provide quotes on our website from satisfied cardholders. We are happy for you to contact anyone of our merchants on our Public Client List to and ask them about our support.
How long has the company been operating and providing payment services?
The length of time a provider has been operating demonstrates the experience they have and the trust of the merchants and financial institutions they deal with.
Both the Philippine and Hong Kong offices have been operational since 1993. YESpayments™ has been processing credit card payments since December 2000.